We take the security and privacy of our customers seriously and this policy sets out how we handle information about you, and your rights in respect of that information.
PERSONAL INFORMATION WE COLLECT
When you buy online with us, you will be asked to submit the following personal details: your name, billing address, delivery address, email address, telephone number and credit/debit card details. This allows us to process and fulfill your order.
- We may contact you either by email or telephone to follow up on any issues with an order or to answer any questions you may have.
- We may disclose your personal information to third parties who perform functions on our behalf such as shipping, fulfilling orders or processing payments. We will only provide these companies with the information which they need to carry out their services and they will not be permitted to use the information for other purposes.
- You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information relating to you to third parties, for example, in order to conform to any requirements of law or to comply with any legal process, to prevent and detect fraud and to protect and defend our rights and property.
When you use this website, a number of cookies identified with our walcotandco.co.uk domain name are stored in your web browser, and we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. This information is anonymous and cannot be used to identify you personally.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at firstname.lastname@example.org.
When you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete this information.
By subscribing to our mailing list you have given consent for us to store your email address. Your email address is stored on our mailing list managed by MailChimp. We will not share your information with any third parties.
You may unsubscribe from the mailing list at any time. The link to unsubscribe can be found at the bottom of all the newsletters we send you. Alternatively, you can send us an email with UNSUBSCRIBE as the subject, to email@example.com giving us your name and email address and we will unsubscribe you from the list.
We respect your right to be forgotten and deleted from our mailing list at any time. Please send us an email with DELETE as the subject, to firstname.lastname@example.org giving us your name and email address and we will permanently remove your email address from the list. We are committed to protecting your information, but in the unlikely event of the breach of our database, we will contact you to make you aware of this.